Online Giving/ Donations
Welcome to the New
England Dream Center’s Online Giving Service.
Online giving is a safe and easy way to support the programs of the New England
Dream Center. This system enables you to support the NEDC by making a one-time
contribution or establishing a recurring contribution.
3 Simple Steps
- Create a user id and password. This feature will be available starting March
20, 2009.
- Provide contact and bank or credit
card information.
- Indicate the amount, frequency (one-time
or recurring) and designation for your gift.
There are several benefits to online giving for both you and the NEDC.
View additional information regarding
online giving and frequently asked questions.
Keeping your information and
contribution secure is a top priority to NEDC. Learn more about how NEDC keeps
your information secure.
There are several benefits to online
giving for both you and the NEDC.
- First Fruits - In Proverbs 3:9 we
are taught to honor the Lord with the "First Fruits" of our
labor. By setting up a recurring contribution that is scheduled to come
out of your account on the day you specify you can ensure that your First
Fruits are given back to God.
- Simplicity - You will not need to
remember if you gave this month or send in your offering checks when you
are out of town.
- Security - Online giving is more
secure than giving with a check in that an electronic gift can't be lost
or stolen. For additional information on how NEDC keeps your information
and contributions secure see below.
- No Distractions - Instead of
needing to worry about writing your contribution check during the service,
you can be fully engaged with the worship service, knowing that you have
already given your offering.
- Helping NEDC - Online
contributions require less processing from our administrative staff since
the information is logged and deposited automatically.
Q: Is it safe to give online?
Yes. In many ways giving online is
safer than writing a check because an electronic gift cannot be lost or stolen.
The security of the system is continually managed by Fellowship One.
Q:
What types of bank accounts can I give from?
You can give online from your checking
account, MasterCard, Visa, Discover, or American Express.
Q:
Are there any fees involved with giving online?
Not to you. You will not pay any fees
with an online gift. In addition, online gifts are a more cost efficient way
for the church to process donations.
Q:
Can I make a one-time contribution?
Yes. The system allows you the option
of either making a one-time contribution or setting up a recurring
contribution. For a one-time contribution, you can designate that the
contribution should be made immediately or, for both one-time and recurring
contributions, you can schedule the contributions to come out of your bank
account on the date(s) specified by you.
Q:
If I want to set-up a recurring gift, what are my options for frequency of my
gift?
For recurring gifts, you have the option
of giving weekly, twice a month, every two weeks or once a month.
Q:
Can I change my personal information or the amount or the frequency of my gift
once I have set it up?
Yes. You can change or cancel your
contribution at any time before the date of your next contribution. Simply log
in to the system using your user name and password and make the necessary
changes in the system.
Q:
Can I review my donation history online?
Yes. The site will allow you to view
the complete history of your contributions, given either online or otherwise.
Once you’ve created an account, you will able to contribute immediately.
However, for security purposes, before you can see any past contributions, we
must manually connect your online account with your previous information. This
is a one-time process when you initially create your account. After that, you
can view your history at any time. For more information, see our security
policy. (Link to policy).
Q:
Will I still receive regular contribution statements from the church?
Yes. The church will continue to send
year-end contribution statements to your address on file for tax purposes.
Q:
When will contributions be taken from my account?
Contributions will be taken from your
specified bank account within 48 business hours of the date you requested. This
time frame allows time for the contribution to process through your bank and
the NEDC’s bank. If the date of your contribution falls on a weekend or a
holiday, the transaction will be initiated on the next banking day.
Q:
Can I designate my gift to a particular cause?
Yes, you can designate your gift to go
toward tithes and offerings or our poor and needy fund. We may also add
additional causes at specific times.
Q:
How will I know that I set up my gift correctly?
Immediately after submitting your
contribution, you will receive an e-mail verifying your contribution.
Q:
Does it matter which Internet browser I use?
No. Any browser will work.
Q:
Will I be able to give to special New England Dream Center campaigns (Events,
etc.) online?
During times when these campaigns are
occurring, you will be able to give a one-time contribution to support the
given initiative or campaign.
Q:
I have additional questions about online giving that have not been addressed.
Who can I talk to?
For any questions, concerns or comments
about the online giving system, please contact us at lkeenan@libertychurches.org. You will receive a response from our staff as soon as
possible.
Q:
What types of bank accounts can I give from?
You can give online from your bank
account via an ACH transaction. You can also give using MasterCard, Visa,
Discover, or American Express.
Q:
Can I use a debit card?
You can use a debit check card from
Visa or MasterCard, but true debit cards are not accepted through the
Fellowship One system due to the sensitivity of securely requesting a Personal
Identification Number (PIN). ACH bank drafts can be used instead for true
debits.
At NEDC, we use an online database
called Fellowship One. Their system allows us to provide access to your
contribution records and allows you to make donations online. They provide all
of the security for the system. This system is used by churches throughout the
country and has been fully tested by them.
There are two aspects of security
related to the system. First, Fellowship One provides data security using the
latest security technology. The following statement is from their security
documentation: "[the system] utilizes the most current encryption
technology to maintain the security of your data. Every parameter passed in the
hyperlinks is fully encrypted. Additionally, the Login module handles passwords
using what is known in technical terms as salted hash. In laymen’s terms, this
means it would take 50 computers (running constantly) continuously presenting
password combinations four years to discover the password."
The second aspect of security relates
to account creation. When you first create a new account in the system, you
will be able to donate immediately, but you will not have access to any
previous contribution information. Before that can happen, we must manually
link your previous information to the account you created.
In order to verify the authenticity of
the account request, we will ensure that all of your data matches our current
records (e.g., address, phone number, and email address). If there is any
question, we will contact you via email before creating the link. Since this is
a manual process, we will perform these steps approximately once a week, but if
you would like to speed up this process, you can send an email to lkeenan@libertychurches.org.
When you create your account, you will
determine your own login id and password. If you forget your login id or
password, you can have the system email it to you by entering the email address
that you used when you created your account. If you need help or cannot
remember the email address you used, you can contact us at lkeenan@libertychurches.org. You can also change your password at any time.
Please help us keep your information
safe by protecting your login information. Access to sensitive personal and
financial information can be gained by letting someone else use your account or
by leaving the information for someone else to see. NEDC will never call you to
ask for your login information.
Our
Policies
Your information is held securely by
the Fellowship One system. This information will remain private and will never
be given away to third parties, other than to process your scheduled
contributions.
You can schedule new contributions at
any time and can modify or cancel those contributions at any time prior to the
date they are scheduled. Once the contribution has been processed, however, it
cannot be cancelled. If you have any problems or questions related to this,
please contact us at lkeenan@libertychurches.org.
Return
Policy
If you use this site to purchase goods, we offer you
a full refund if you are not completely satisfied within seven (14) days of
purchase. Return your purchased product to: Returned Goods, New
England Dream Center, 5 Chestnut St., Worcester, MA 01605. Include
your name, address and day time phone number.
If you use this site to purchase event tickets and
would like a refund for your tickets at least one business day (M – F) prior to
the event, call [New England Dream Center at 508-757-3333]